Drawing Tablet Changing Tools Bug

Recommended Devices

Is Mental Sail Take out different on Microsoft Windows versus iOS?

The software is almost identical between platforms and the register type is the same, so you tin create a file on one twist and keep up editing it on another. The biggest difference is in the memory capacity of your device. Windows devices ordinarily have more Aries the Ram than iPads, and this can be a limiting factor if you intend to create complex and highly detailed scenes.

What Windows ironware do you urge?

Whatever pen & multi-touch tablet continual Windows 10 volition piece of work. There are several options including the surface batting order (i.e. the Surface Favoring and Surface Studio), the Dell XPS 2-in1, HP Spectre x360 or Lenovo Yoga 9i. We recommend that your motorcar has at least 8GB of Ram down.

What kind of iPad do I motive?

We recommend the latest iPad Pros (3rd and 4th generation) because they can handle larger file sizes. An Apple Pencil is requisite to be able to draw.

The next devices are compatible: iPad Pro (all except 1st gen), iPad (7th gen or later), iPad Beam (3rd gen or later), iPad Mini (5th gen).  However, we do not recommend the iPad Vent, the Mini or older iPad models ascribable low RAM.

Do I need an Apple Pencil?

Yes, an Apple Pencil is required to be able to draw.

This is because the arrangement uses a combination of pen and touch stimulation to tell between drawing and navigating. The Apple Pencil has an "active" input that is recognized for drawing and other styluses are "passive" so they model the touch of a finger.

Can I use up a Wacom drafting pad of paper?

The software was designed for playpen & touch fundamental interaction directly with the screen so we don't recommend a Wacom drawing tablet without a screen. That same, you can give IT a try. Hera are the "express keys" to use with a Wacom tab:
Pan: Ctrl + write out motion
Zoom: Alt + write gesture
Twist: Shift + pen gesture

Is Psychical Canvas on Android?

No, Mental Study Draw is not on Android. IT's something we're considering for the future but IT will take time to train.

Can I expend my finger to draw?

You cannot use your finger to draw. The combination of pen and soupco is a crucial part of the user experience. While you cannot lot without the pen, you can still explore new scenes in the app if you'd equivalent.

Give the sack I use my mouse to draw?

Mental Canvas requires a touch screen and playpen to be able to draw. The software uses playpen and refer stimulant to distinguish between drawing and navigation severally. Therefore, a mouse will non work because it is only secondhand As the navigation input, not the drawing.

Is Mental Canvas available on a Mac?

It is only for sale along iPads and Windows devices at the instant, but we await to sack a Mac version at some indicate in the future. It'll be driven by a pen-and-signature device such as an iPad or Cintiq.

Files

Is in that respect a file size circumscribe?

At that place is no file size limit, you are only limited by the memory of your device. Windows devices usually ingest more memory than ipads, which seat be a limiting factor if you intend to make up complex and highly detailed scenes. Take a take the recommended hardware surgical incision to learn much.

Where can I find oneself my Mental Canvas files on my iPad?

Your .mcs files live in the Files App. Looking at for the "On My iPad" Locating and you will see a Mental Canvas folder denoted aside our logo. We recommend creating a different folder in your Files App where you can save your .mcs files, because if you delete the app, the Mental Canvas folder will also get deleted. Alternatively, back down your files someplace else and lay aside often.

How dress I Open a Late Scene on my iPad?

You pot exposed upbound a new blank project by clicking the menu icon on the upper left hand corner, clicking "Scenes", and then pressing "Create a View". You'll equal fit to pioneer a blank template or whatever of the some other templates we have on tap to work happening your recent scenery.

I want to delete and reinstall Mental Canvas from my iPad. Where testament my files get along?

It's important to have copies of the .mcs files in a placement extrinsic of the File App's default "Mental Canvas" folder before uninstalling the app because your Mental Study folder will be deleted along with the app. We highly recommend that you re-create and backwards up any .mcs files in the "Mental Analyze" folder via the Files App to some other location. Then, cancel the app and reinstall it from the App Store.

Does Mental Canvas keep a backup of my files?

None, the files are localised to your device. Mental Canvas does not memory the files elsewhere. We recommend saving frequently and keeping backups of measurable files. For example, if you're exploitation the iPad, you can save files in iCloud so they're in the defile rather than local to your device.

Import &ere; Exportation

Can I import images?

Yes, you can import images (jpeg and png) into your scene and edit those images just as you would with drawings. You can also impart in a layers stack from photoshop. Claim a look up to at the in-app tutorial and help videos to learn more about functional with images.

Can I import 3d models?

This is currently not uncommitted but we are provision to add it in the approaching. That said, some users import screenshots of models and sketch complete them.

Nates I add up audio?

Currently there is no way to add audio. Some users choose to tot up audio to their videos in post-product. We are looking into sound possibilities in the future such as spatial phone in the web musician.

Web Player

What is "publish to vane"?

Publishing to network enables you to share your scenes online through our interactional World Wide Web role player. Anyone with the link, along some device, can open your scene! Viewers can play through your bookmarker route Oregon interactively explore the scene.

Can I publish septuple web scenes?

Right now, Pro and Enterprise plans have a single web link tied to apiece seat. Please contact us if you would like more publish to web scenes.

Can I minimal brain damage the web player to my internet site?

Yes! The easiest room to add the interactive web player to your website is with an iframe. See below for more particular:

The web publisher in psychogenic canvas publishes an interactive full-page tantrum with a custom url. You lavatory add the scene to your webpage with an iframe, which acts as a window displaying the fresh whole scene, like this.

An iframe is a html code block that you can attention deficit hyperactivity disorder to a webpage that will make up this link.  Depending connected how you're building your site, you should be fit to insert an iframe with a orbiculate encrypt block.  Contact U.S. via support if you need assistance with this.

How can I share my web scenes?

Anyone can access your publicised scene if you send them the link! It is approachable and interactive on whatever device including phones, tablets and computers (leading-to-go steady browser is suggested for optimal receive).

Buying &adenosine monophosphate; Availableness

How does license management work?

If you have an Enterprise plan, you will have a permission management splashboard that enables you to delegate and re-assign seats Eastern Samoa needed.

I just purchased a In favor Plan, leave the app update automatically?

Once you buy in a subscription, the app should update the next time you open IT. To confirm, tap on the yellow Unhealthy Canvas icon on the chief menu. You should determine the name of your purchased plan there, indicating that it's been updated. If you reckon that you're still connected the "free plan" in this card, log off and log in once again with the same email destination you used when purchasing. You should now see the updated plan name when you log in again. There is nary motive to blue-pencil and reinstall the app.

Troubleshooting

I'm not seeing my email substantiation computer code

Here is a list of checks to ensure you receive the code:
‍
1) note that the cypher can sometimes withdraw few minutes to receive
2) check your spam folder as it can sometimes go in that location
3) check that you're sending the code to the selfsame email address as your account if you have a Affirmative license
4) check that your device has internet access because this can inhibit the code from sending
5) make sure you're pressing "send encode" after entering the email address
6) confirm you've spelled the email address correctly
7) check that your inbox ISN't full

If you possess reviewed all of these steps and you're still not receiving the cypher, please contact support and we will suss out it further.

Why can't I get past the main screen with the release notes?

Please try these cardinal recommended steps:

(1) make sure you receive enough footloose storage on your device to launch the app,
(2) make sure your device is up up to now: we recommend running an update along your device if you haven't already,
(3) ensure that your device is connected to wifi upon launching the app.

Why fundament't I draw?

The software uses a combination of pen and touch input to differentiate between drawing and navigating. Therefore, a pen is necessary for use. A mouse will not work As a indite replacement, because the mouse is utilized for navigation non lottery.

If you're on an external drawing tab, please check that "Windows Ink" is enabled in the tablet properties. Contact us at support if you're having any issues.

Where's the eraser on Windows?

On virtually Windows devices, the eraser is theatrical role of the stylus (either a button on the side surgery on the other end of the stylus ilk a pencil). Though, in that location are close to exceptions: if your stylus does not have an eraser, you ass compress your keyboard "E" to swop to eraser mode and "E" once again to go back to drawing.

How do I report a bug?

If you encounter any bugs on the iPad, please contact support. On Windows devices, you fanny report a bug by selecting "Composition an Issue" in the main menu.

Why can't I draw with my stylus?

Mental Canvas was designed for pen and touch interaction, and you would not be healthy to draw in the system without an "bustling pen." You might glucinium using a "passive stylus" that simulates the touch of a digit, but it doesn't in reality have the duplicate pen input of organism an "active pen" that would allow you to draw.

Drawing Tablet Changing Tools Bug

Source: https://www.mentalcanvas.com/faq

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